Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website and services related to our e-commerce platform.

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details provided during account registration or purchases.
• Usage Data: Information about your interactions with our website, including IP address, browser type, device type, and pages visited.

2. How We Use Your Information

• To process your orders and deliver products.
• To provide customer support and resolve issues.
• To personalize your shopping experience and improve our website.
• To send order updates, promotional offers, and important notifications.

3. Sharing Your Information

We respect your privacy and will not sell your information. However, your data may be shared with:

• Payment Gateways: Trusted third-party services like Razorpay for secure payment processing.
• Logistics Partners: To facilitate product delivery to your provided address.
• Legal Obligations: Government authorities if required by applicable laws.

4. Data Security

We employ industry-standard encryption and security measures to protect your personal information. Despite our best efforts, no system can guarantee complete security.

5. Cookies

Our website uses cookies to enhance your experience, analyze website performance, and remember your preferences. You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt out of receiving promotional communications.

To exercise these rights, please contact us at support@sakhicreations.in.

7. Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices or legal requirements. Updated versions will be available on this page, and significant updates will be communicated via email or website notifications.